Effective Date: February 16, 2025
Last Updated: February 16, 20251. Introduction
Welcome to Carmon AI ("Company," "we," "our," "us"). These Terms and Conditions ("Terms") govern your use of our website, services, and any associated applications or platforms. By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.
2. Definitions
"Service" refers to Carmon AI’s voice AI customer support solutions."User" refers to any individual or business using our services."Content" includes text, voice data, software, graphics, and other materials available on our platform.
3. Use of Services
You must be at least 18 years old or have legal authorization to enter into agreements on behalf of a business entity.You agree to use our services only for lawful purposes and in compliance with all applicable laws and regulations.You are responsible for all activities conducted under your account.
4. Account Registration & Security
You must provide accurate and complete registration information.You are responsible for maintaining the confidentiality of your login credentials.Unauthorized access or use of our services may result in suspension or termination.
5. Payments & Subscriptions
Some services may require payment. By purchasing a subscription or service, you agree to pay all applicable fees.Payments are non-refundable unless explicitly stated otherwise.Carmon AI reserves the right to change pricing with prior notice.
6. Intellectual Property
All content and technology related to our services are owned by Carmon AI or licensed to us.You may not copy, modify, distribute, or reverse engineer any part of our services without written permission.
7. Prohibited Activities
Users must not:
Use our services for fraudulent, abusive, or illegal activities.Interfere with the operation of the platform.Attempt to access restricted areas of the system.
8. Data Privacy
Our collection and use of data are governed by our Privacy Policy. By using our services, you consent to how we process your data as outlined in the policy.
9. Disclaimers & Limitation of Liability
Our services are provided "as is" without warranties of any kind.Carmon AI is not responsible for interruptions, errors, or losses resulting from the use of our services.We are not liable for indirect, incidental, or consequential damages.
10. Termination & Suspension
We reserve the right to suspend or terminate your access if you violate these Terms.Upon termination, you must cease using all services, and any outstanding payments remain due.
11. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of Georgia, USA.Disputes shall be resolved through arbitration in Kingsland, Georgia.
12. Changes to These Terms
We may update these Terms at any time. Your continued use of our services constitutes acceptance of the changes.
13. Contact Information
If you have any questions about these Terms, contact us at:Carmon AI
117 The Villas Way, Kingsland, GA 31548
www.carmon.ai